When it comes to growing a business, gathering authentic customer feedback and showcasing social proof is essential. I’ve found that having a reliable tool to collect and display reviews can make a real difference in building trust and attracting new customers. That’s why I wanted to dive into Feedback Link, a platform designed to help businesses generate reviews, testimonials, and feedback effortlessly. Understanding how this app works and what it offers can help you decide if it’s the right fit for your marketing strategy and customer engagement.
How We Chose Feedback Link
I looked for a tool that not only helps generate reviews but also makes it easy to showcase social proof on your website. The ability to integrate with popular platforms like Google and Facebook, send automated email and text requests, and customize surveys were key factors. I also considered user feedback to understand real-world performance and support quality. Pricing and features like GDPR compliance and multi-location support were important to ensure the app fits a variety of business needs.
Feedback Link
I’ve been exploring Feedback Link for a while now, and it’s pretty neat how it helps you gather real customer feedback without the usual hassle. Whether you’re running a small business, managing multiple locations, or just want to showcase your best reviews, this app makes it easy to collect and display testimonials from places like Google, Facebook, and Yelp. What I like is how it sends out automated email and text requests to customers, so you don’t have to chase them down yourself. Plus, the survey options are sleek and customizable, which means you can get insights beyond just star ratings. It’s great for everyday use if you want to keep a pulse on customer happiness, and also handy when you want to boost your social proof on your website with those attractive widgets. If you’re looking for a way to turn happy customers into promoters without spending a fortune, Feedback Link is definitely worth checking out.
Pros and Cons
| Pros | Cons |
|---|---|
| ✓ Intuitive and user-friendly interface | ✗ Some integration issues reported with Zapier and Google Maps |
| ✓ Affordable compared to competitors | ✗ Customer support can be slow at times |
| ✓ Effective automation for review requests | ✗ May require technical know-how for certain website hosts |
| ✓ Supports multiple platforms and locations | ✗ Limited activity on official social media channels |
| ✓ Custom branding with no app logo |
What People Say
Most Feedback Link reviews highlight how easy it is to set up and use, especially appreciating the automated reminders and the ability to collect reviews from multiple platforms without extra fees. Users love the clean interface and the way it helps boost their online reputation. Some mention occasional hiccups with integrations or hosting compatibility, but overall, the feedback is positive and focused on how it simplifies gathering and showcasing customer feedback.
🗣️ DCPeiffer
For this price?!?!? What a deal! – Birdeye costs 4,000% more… every year! And feedback link is easier to use. If you need to generate new positive reviews and feedback for your business, you’ll regret not purchasing this one.
Note: I do NOT use the app for review hosting on our website. We use it to generate reviews and feedback via text and email. For this purpose, it works like a dream!
This tool is exceptionally well made.
– Very intuitive, delightful UI
– No hiccups or glitches I could find thus far
– Self-explanatory functions
– Effectively sends emails and/or txt messages to encourage feedback/reviews
– Has an auto-reminder feature for emails that will send 2 additional requests for feedback/reviews
🗣️ PeakNaturalHealth
This tool was easy to set up and it very powerful in getting more people to leave reviews. An invaluable tool for a very low cost. It’s amazing how it syncs with Google Reviews and other sites without charging a monthly fee.
Long-Term Cost Benefits
At $79 for lifetime access, Feedback Link offers a huge saving compared to other platforms that charge thousands annually. You get powerful features like automated review requests and multi-platform syncing without recurring fees, making it a smart investment for businesses wanting to build trust and attract more customers over time.
Return on Investment
By turning happy customers into promoters and showcasing positive reviews, Feedback Link helps increase sales and customer trust. The time saved on manual follow-ups and the boost in social proof can quickly pay off the initial cost, especially for small businesses and agencies.
Usability
| Aspect | Ease Level | Notes |
|---|---|---|
| Setup | Easy | Most users find the initial setup straightforward with clear instructions. |
| Sending Requests | Easy | Automated email and text invites work smoothly with minimal manual input. |
| Dashboard Navigation | Moderate | Some features may take a bit of exploring, but overall the UI is intuitive. |
| Integration | Moderate | Works well with many platforms, though some users report issues with Zapier and Google Maps. |
| Customization | Easy | Custom branding and widget creation are user-friendly. |
Performance & Speed
Feedback Link runs smoothly with no noticeable glitches or slowdowns. Automated emails and texts are sent promptly, and the widgets load quickly on websites.
Integration Capabilities
| Software | Integration Quality |
|---|---|
| Google Reviews | Seamless syncing, highly reliable |
| Facebook Reviews | Smooth import and display |
| Zapier | Limited, some known issues |
| Email/Text Messaging | Effective and automated |
Security Features
| Feature | Protection Level |
|---|---|
| GDPR Compliance | Ensures user data privacy and consent |
| CNAME Support | Allows secure use of custom domains |
Reliability
Generally reliable with stable performance. Some users have experienced issues depending on their hosting environment, but the core functions work consistently for most.
Learning Curve
Mostly gentle learning curve thanks to an intuitive interface, though some integrations and advanced features might require a bit of patience or technical help.
Key Benefits
- Automates sending review requests via email and text
- Syncs with major review platforms like Google and Facebook
- Customizable surveys to gather detailed customer insights
- Showcases social proof on your website with attractive widgets
- Supports multiple locations and collaborators
Current Price: $79
Rating: 4.69 (total: 61+)
FAQ
What Makes Feedback Link Different From Other Review Tools?
When I first tried the Feedback Link app, what stood out was how easy it was to set up and use compared to other platforms that charge way more, like Birdeye. We love that it not only helps generate new positive reviews across multiple platforms like Google and Facebook but also lets us showcase those reviews beautifully on our website with customizable widgets. Plus, it sends automated email and text reminders, so I don’t have to chase customers manually. The fact that it’s GDPR-compliant and supports multiple locations makes it a solid choice for small businesses and agencies alike.
Are There Any Limitations Or Issues I Should Know About Before Buying Feedback Link?
I’ve seen some Feedback Link reviews mentioning challenges, especially around connecting with Google Maps or Zapier integrations. From my experience and what others have shared, the app works best if your business has a physical address, and sometimes you might need a bit of technical know-how to embed widgets properly, especially depending on your website host. The support team can help, but responses might take some time. Also, while the appsumo deal at $79 is a steal compared to competitors, it’s good to be aware that some advanced integrations may not be fully seamless yet.
How Can I Get The Most Out Of The Feedback Link App In My Business?
What I recommend is using Feedback Link not just to collect reviews but to actively engage with customers by sending personalized email and text invites. Setting up the auto-reminder feature really boosted my response rates without extra effort. I also suggest customizing the social proof widgets to match your brand and embedding them prominently on your site to build trust with visitors. If you have multiple locations, take advantage of the separate feedback links and collaborators for each spot. Overall, it’s about making feedback collection effortless and turning happy customers into promoters.
Wrapping Up
Feedback Link offers a comprehensive platform for collecting and showcasing customer feedback and reviews. At $79, it provides a cost-effective solution compared to pricier alternatives, with features like automated email and text invitations, multi-location support, and customizable widgets to display social proof. The app has a strong rating of 4.69 based on user reviews, with many praising its intuitive interface and effectiveness in generating positive reviews. However, some users have reported challenges with integrations and customer support responsiveness. Overall, if you want to turn delighted customers into promoters and improve your online reputation, Feedback Link is worth considering.
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