ProductLift Review

If you’re looking to improve how you collect customer feedback and manage your product roadmap, ProductLift could be the tool you need. You know how challenging it can be to keep your team aligned and your customers heard. ProductLift helps you organize ideas, prioritize features, and communicate updates clearly, all in one platform. Understanding ProductLift pricing and features can help you decide if it fits your workflow and budget, making your product development process smoother and more effective.

How We Selected ProductLift

We focused on tools that offer a comprehensive feedback management system with easy-to-use roadmaps and changelogs. ProductLift stood out because of its GDPR compliance, customization options, and seamless integration capabilities. We also considered user reviews, pricing plans, and the ability to scale with your team’s needs.

ProductLift


ProductLift

If you’ve ever felt stuck trying to organize customer feedback and plan your product roadmap without losing your mind, ProductLift might be just what you need. It’s designed to make gathering user insights, prioritizing features, and sharing updates with your team super straightforward. Whether you’re managing a small SaaS or a growing product team, you’ll appreciate how flexible it is — from customizing statuses and sections to tweaking the look with CSS. Plus, it plays nicely with your existing tools through integrations and lets you keep your branding front and center. It’s like having a neat, all-in-one hub for feedback, roadmaps, and changelogs that actually makes your day easier.

Pros and Cons

Pros Cons
Clean, intuitive interface Top-tier plan limits projects to 60, which may feel restrictive
Flexible customization options Jira integration requires manual linking of stories
Strong GDPR compliance Could benefit from AI-powered release notes generation
Reliable email delivery and branding
Helpful and responsive support

What People Say

Users appreciate how intuitive and dependable ProductLift is, especially compared to other tools they’ve tried. The ability to customize and the GDPR compliance stand out, along with quick and helpful support. Some wish for even deeper Jira integration and more projects on higher tiers, but overall it’s seen as a solid choice for managing product feedback and roadmaps.

  • I tried out ProductLift with just the 1st tier. I honestly wasn’t expecting to love it as much as I do. I hate to say that, but I’ve been using Canny for a few years now and just wasn’t sure anything could be better or to their level. I was so pleasantly surprised with how great and easy to use ProductLift is. I upgraded to the 5 tier deal within a few days and am glad that I did. The only criticism or improvement that I would recommend is: I was hoping the top-tier (5) plan would have been unlimited projects, or at least 250 or even 100 at the very least. Getting 60 projects for the top plan just doesn’t seem like a normal AppSumo offering. But with that 1 aspect aside, their product is great, dependable and super easy to setup and use. Get your thoughts, ideas, plans and roadmap organized easily with ProductLift! Oh and the support is pretty quick and very helpful as well. I believe I’ve had 2 support emails sent in with a few questions and Ruben has been kind and helpful.

    – bobinwisc

  • We’ve been using ProductLift and truly love how clean, intuitive, and effective it is for managing our product roadmap. It’s streamlined our planning and made it much easier to communicate updates with the team and stakeholders. That said, two additions would make it even more powerful: First, an AI release notes generator that can automatically create summaries from completed Jira stories — with BYOK (Bring Your Own Key) support for teams that prefer to use their own OpenAI or Azure keys. Second, while I know there’s Jira webhook integration, the current flow requires creating the story on ProductLift first, then manually linking it to a Jira ticket. It would be much more efficient if stories created in Jira automatically synced to ProductLift — and continued to stay updated when changes are made in Jira. That would save a lot of time and ensure real-time alignment between both tools. Looking forward to seeing how ProductLift continues to evolve — it’s already a great product with huge potential!

    – Ramy

Cost Benefits Over Time

Investing in ProductLift means less time juggling feedback and more time building what matters. Its unlimited changelogs and engaged users help you avoid extra fees as your community grows, making it a cost-effective tool over time.

ROI You Can See

By streamlining feedback and roadmap management, ProductLift helps you prioritize features that truly matter, reducing wasted development time and improving customer satisfaction — a clear boost to your product’s success.

How Easy Is It To Use?

Aspect Ease Level Notes
Setup Easy Getting started is straightforward with clear options and no heavy technical skills needed.
Customization Moderate You can tweak styles and statuses, but some CSS knowledge helps to get the most out of it.
Daily Use Easy Navigating feedback, roadmaps, and changelogs feels natural and smooth.
Support Easy Support is quick and helpful, making problem-solving painless.

Speed and Performance

ProductLift runs smoothly with fast load times and responsive interactions, even when handling multiple projects and users.

How It Plays With Other Tools

Software Integration Quality
Jira Good but requires manual linking of stories; automatic syncing would improve workflow.
Custom Email Services Excellent delivery rates with options for multiple providers and branding.
Single Sign-On (SSO) Seamless integration for secure and easy user access.

Team Collaboration

ProductLift makes it easy to keep your team and stakeholders in the loop with shared roadmaps, feedback boards, and changelogs that everyone can access and comment on.

Insights & Analytics

While ProductLift focuses on feedback and roadmap management, it offers useful insights on user engagement and feature prioritization to help you make informed decisions.

Customer Support

Support is responsive and friendly, with quick email responses and a helpful team ready to assist when you have questions or need guidance.

Why You’ll Like It

  • Centralizes feedback, roadmaps, and changelogs in one place
  • Highly customizable to fit your product’s style and workflow
  • GDPR-compliant, great for privacy-conscious teams
  • Easy to set up and use, even if you’re not super technical
  • Responsive and helpful customer support

Current Price: $49

Rating: 4.93 (total: 57+)

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FAQ

Is ProductLift a good choice for managing my product roadmap and customer feedback?

If you’re looking for a tool that makes organizing your product roadmap and gathering user feedback easy and effective, ProductLift is definitely worth considering. It’s designed to be intuitive and flexible, letting you customize statuses, tabs, and even CSS to match your brand. Many users appreciate how it streamlines communication with teams and stakeholders while keeping everything GDPR-compliant. Plus, the support is responsive if you ever need help getting started or tweaking your setup.

How does ProductLift pricing work, and is it a good value for the features offered?

ProductLift pricing starts at $49 for the basic tier, which includes 2 projects and 5 team members, with unlimited changelogs, roadmaps, and feedback. If you need more projects or team seats, higher tiers go up to $147, offering up to 9 projects and 45 team members, plus the option to remove the ProductLift branding. Considering the range of features like custom branding, GDPR compliance, and unlimited engaged users, many find the pricing quite reasonable, especially compared to other tools. Also, keep an eye out for ProductLift AppSumo deals, which can offer great discounts.

Can I integrate ProductLift with other tools I use, and how easy is it to set up?

You’ll be glad to know ProductLift offers integrations like Jira webhook support, though currently you need to create stories in ProductLift first before linking them to Jira tickets. The team is actively improving this workflow to make syncing more seamless. Setup is straightforward, with options to embed feedback widgets, customize emails, and use single sign-on. If you’re privacy-conscious, ProductLift’s European base and GDPR compliance add extra peace of mind. Overall, you can expect a smooth onboarding experience with helpful support ready to assist if you hit any snags.

Wrapping Up

ProductLift offers a powerful yet flexible platform to help you gather customer feedback, plan your product roadmap, and communicate changes effectively. With pricing starting at $49, it provides great value for small to medium teams looking for GDPR-compliant and customizable solutions. Users appreciate its ease of use, responsive support, and continuous improvements. While some wish for more projects on the top-tier plan, ProductLift remains a dependable choice to elevate your product management process.

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